The Nicky Jardine team are experts in medical practice management software and training your team in how to get the most out of it! From new installations and configurations, through to training your new and existing staff on how to effectively and efficiently use these software packages, the Nicky Jardine team is your first choice for software training.

We also specialise in medical reception training to ensure that your reception staff are skilled, efficient and a true asset to your team. We provide both accredited and non-accredited training to suit the needs of your practice.

Practice Management Software Training

Best Practice

Best Practice Clinical software is fast becoming one of the leading software products in the health industry. Best Practice is used in both general practice and specialist practices. The team at Nicky Jardine specialise in helping your team implement and efficient and practical system which will see your practice running at its best.

We provide a detailed schedule of training to help guide your team from the basics through to advanced user operation.


Spend more time with patients and less time on paperwork, no matter the size of your practice. Logical, user-friendly and created to optimise the efficiency of your practice, PracSoft is Australia’s most popular practice management software.

The Nicky Jardine team can have your practice up and running in no time, having PracSoft installed, configured, and your staff trained and working effectively.

Medical Reception Courses

Nicky Jardine Health Industry Training and Consulting (NJHTC) has one of the leading medical receptionist training courses in Australia. Why? Our trainers work in the medical industry and operate and / or manage medical practices.

The medical receptionist course should not be taken lightly.

There are constant changes to Medicare Australia and other governing departments in the health industry. Your trainer needs to be working in the industry to be able to teach this course efficiently.

You also need to establish which part of the industry you wish to work in i.e. General Practice, Specialist (Plastic Surgeon, ENT, Orthopaedic), hospital or allied health. Our trainers can guide you in this decision taking into consideration your skills, typing speed, personality and past administration jobs.

There are two courses available, an accredited and a non-accredited course.


This is a MUST for any Practice Manager who is time pour and needs to induct their medical administration staff as per the Accreditation Guidelines below. There are over twelve online units in the Medical Reception Induction Program.


Nicky Jardine is not a Registered Training Organisation and in no way wishes to appear as a Registered Training Organisation.

Nicky Jardine works with Sutherland Training ( RTO code 31956) and acts as their primary assessor to assess five medical units as part of this course. This course is a fully accredited certificate delivered by Sutherland Training (RTO 31956) and the medical units are assessed by Nicky Jardine.

For further information or enrolments, please contact Andrea at Sutherland Training. This course may be delivered part face-to-face and part online at Sutherland Training or totally online.

For both courses, all information is current and online. There is no printed documentation because information given in the medical reception course can change from one week to another. However, if you are a student who prefers to read from a book, we can forward you details on the books to purchase off the internet.

NJHTC have years of combined experience and often asked to present workshops and presentations health industry organisations throughout Australia.

Nicky Jardine is not an Registered Training Organisation.

Get in touch with us

We would love to hear from you, so please complete the form below and we will get back to you really soon!

Contact Us

1300 798 831

139/9 Wirraway Street
Alexandra Headland, QLD 4572

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