Nicky Jardine has worked in the health industry for over thirty years and is one of Australia’s leading consultants and trainers specialising in general and private medical practices. If you are considering setting up a new centre or upgrading the management of your medical centre, Nicky’s team are the professionals to talk to. All of their consultants specialise in their own fields, leaders in the health industry and take pride in running efficient and professional businesses. You can view a video about the services we provide here.

What we can offer


Nicky or her team have been the recipients of several awards including:

  • Australian Institute Of Management – Small Business Finalist – Sunshine Coast 2015
  • Enterprise Of the Year 2009 (Sunshine Coast Regional Council)
  • Small Business Champion Awards 2008/2009 - Finalist (Commonwealth Bank)
  • RACGP Practice of the Year 2007 (Queensland)
  • Sunshine Coast Business Person of the Year (2009)
  • Inaugural Medal for Outstanding Leadership and Management 2008 (Medal in Management and Leadership)

What our clients have to say.

"On behalf of the entire team at Hello Home Doctor Service, we would like to say "thank you" for all your assistance and support with our preparation towards accreditation. I am pleased to say that we achieved FULL accreditation on the first attempt. We are proud of our achievement and very grateful to have you both supporting us during our preparation."

A range of businesses have utilised Nicky Jardine's extensive experience in health industry management and training. Their words of appreciation can be viewed on the testimonials page.


Nicky Jardine

Nicky Jardine has many years’ experience in designing, establishing and managing medical practices throughout Australia. Nicky has been responsible for the accreditation of scores of medical centres with one practice granted a finalist in the RACGP Practice of the Year Awards ( Australia) , and another practice awarded RACGP Practice of the Year ( Queensland).

Arianne Everard

Arianne has extensive administrative experience with a number of industries including; tier 1 accounting firms, financial planning, insurance and corporate health. Arianne is originally from the UK and obtained a Law Degree through the University of Westminister in London. Since joining Nicky Jardine, Arianne has worked in all aspects of the business and now focuses on administering the payroll, accounts and contractual aspects of our client businesses.

Melissa Stegert

Melissa has experience in many business types, however her current position is a result of her passion for the health care industry. Her 5 years of experience so far has seen her undertake various roles from medical reception, accreditation compliance and training new medical staff, and with this she has developed an extensive knowledge of practice management and operations. Recognised for exceptional communication and organisational skills, Melissa is perfect for introducing new medical staff into this field of work. Melissa has used various types of medical software, including Best Practice and Medical Director. She has also completed A Diploma in Business Administration, and is now studying a Diploma of Practice Management. Playing an integral role in our company, Melissa closely assists our medical centres, doctors and supporting health staff, while ensuring that their support calls are dealt with promptly.

Chelsea Macklin-Shaw

Chelsea's experience within the medical field over the past 6 years has afforded her extensive administrative skills.
She has been involved in various roles including medical reception, managing all facets of front office administration, training of new staff, accreditation compliance and practice management.
This knowledge and passion for health care led to Chelsea completing a Diploma in Youth Work. She is currently studying a Bachelor of Social Work at the University of the Sunshine Coast.
Chelsea is a perfectionist, who works well as an individual or as an active team member. She constantly strives to work hard ensuring any job she undertakes will be done efficiently with the utmost professionalism.
Known for her friendly, outgoing personality, she always maintains exceptional service.

Andrew Gorman

Andrew has been working in Finance for 30 years, having worked at major Banks in the UK, New Zealand and Australia. Since 2007 he has been living in Australia and has been providing lending solutions to a significant number of individuals and companies be it for personal purposes or to help build or acquire their own business. He is able to assist in Home and Investment loans, Small Business and Commercial Lending, Motor Vehicle and Equipment finance as well as lending for Self-Managed Super Funds. As a broker he helps doctors and investors with finance, producing sustainable business outcomes.

Kyra Mullens

Working extensively within General Practice, Kyra obtained a Diploma of Practice Management in 2006. Being primarily involved in staff training and practice development, she recently completed a Bachelor of Science majoring in Psychology in 2018.Kyra has also worked in a variety of health industry areas since 2001 including medical research, psychiatry, surgical assist, hospital admissions, emergency centres, physiotherapy and allied Health.   Quality customer service and excellent communication skills have served Kyra well within these diverse health environments, helping to establish and maintain great working relationships.Kyra has strong computer skills with a high level of knowledge in medical software such as Best Practice, Medical Director and Pracsoft. With a keen interest in managing and analysing data she has the capacity to optimise practice management operations and income.

Rich Mackay

With a background in print, web design and other mediums, Rich can provide a mixture of promotional options to assist in the exposure of a medical clinic, whether it be starting up or established. Social media, online advertising, clinic side promotional activities are just some of the elements that can be utilised in conjunction with your website, for both short and long term promotional goals. A broad stoke of mediums captures a greater section of a potential market, while the quality of the material aims to reflect the medical clinic's ethos and add to the patient experience.

Our services include


  • Fitout and Design
  • Recruiting Staff
  • Marketing Strategies
  • Accreditation
  • IT Hardware & Setup



  • Medicare Compliance & Exceptions
  • HR & Staff Management
  • Bookkeeping & Accounts
  • Analysing Financial & Systems Management



  • Practice Audits
  • Feasibility Studies for New Practices
  • CDM Training & Workflow
  • Financial Services
  • Buy & Sell Practices



  • Medical Software Training
    • Best Practice
    • Pracsoft
    • Medical Director
  • Medical Reception Courses


Please note that Nicky Jardine Health Business Solutions does not have affiliate partnerships with either medical supply or medical software companies.


NJHTC team of specialists include:

  • IT software services (Pracsoft/ Medical Director and Best Practice)
  • Practice Manual software and auditing systems
  • Accreditation
  • IT hardware suppliers
  • Trainers and assessors in medical administration and management
  • Registered Training Organisations
  • Architects and property development managers (Medical buildings)
  • Legal and Accounting team consisting of mediators, contract, and business structure lawyers
  • Employment specialists
  • Recruitment
  • Insurance brokers

More about services we provide

Contact Us

1300 798 831
57 Maud Street
Maroochydore, QLD 4558

Email Our Team