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Medical Reception Courses


Nicky Jardine Health Industry Training and Consulting (NJHTC) has one of the leading medical receptionist training courses in Australia. Why? Our trainers work in the medical industry and operate and / or manage medical practices.  

The medical receptionist course should not be taken lightly. There are constant changes to Medicare Australia and other governing departments in the health industry. Your trainer needs to be working in the industry to be able to teach this course efficiently.

You also need to establish which part of the industry you wish to work in i.e. General Practice, Specialist (Plastic Surgeon, ENT, Orthopaedic), hospital or allied health. Our trainers can guide you in this decision taking into consideration your skills, typing speed, personality and past administration jobs.

There are TWO courses available:


This course is designed for people who want to change their career or would like advanced knowledge of the health industry. Most students who do this course already have a Certificate in previous education i.e. Certificate II in Administration. The units in this course are:

Ø  Privacy and Confidentiality in the health industry

Ø  Medical Accounts

Ø  Medical Records

Ø  Assisting with stock control and supplies ( in the treatment room)

Ø  Medical Terminology

Please click on the links for further information about the units.

To purchase this course now, click on the link below. START YOUR FUTURE CAREER TODAY.

The Short Medical Reception Course is an unaccredited course, however the material supplied online is exactly the same as the accredited course. Your trainer currently manages and establishes medical practices within the health industry.


This course is a fully accredited certificate. Nicky Jardine has a strategic partnership with Sutherland Training and acts as their primary trainer for this certificate. For further information, please contact Andrea at Sutherland Training. This course may be done face to face or online throughout Australia.

For both courses, all information is up to date and online. There is no printed documentation because information given in the medical reception course can change from one week to another. However, if you are a student who prefers to read from a book, we can forward you details on the books to purchase off the internet

NJHTC have years of combined experience and often asked to present workshops and presentations health industry organisations throughout Australia.

Don’t settle for second best- contact the friendly staff at NJHTC today.

For further information, please click on the following links :

Q and A about the medical reception course

How do I become a medical receptionist and interview tips

NEWS! Due to popular demand a network is being formed for medical receptionists throughout Australia. This network is specifically for those who are in or seeking positions in the health industry. This network is free to both medical receptionists and medical centres.